Important: These pages are templates written for product clarity. They are not lawyer-reviewed until a qualified lawyer has reviewed them for your jurisdiction. Do not treat this as legal advice.

Privacy Policy

Last updated: 18 October 2026

Saanjha (“we”, “the app”) is a free community platform that connects people who have something extra with people who need it. This policy explains what data we collect, why, and how you can delete it.

Data we collect

Account: name, email, user ID (from Google or email sign-in).
Profile: city, WhatsApp number (optional, for contact), notification token.
Posts: title, description, category, optional photo (compressed), optional location, timestamps.
Messages & reviews: in-app chat text and ratings you write.
Reports & support: content you send when reporting a post or contacting support.
Technical: basic analytics events, crash/error logs, approximate device info needed for the web app to work.

We do not sell your data. We do not show ads. Firebase (Google) processes data as our infrastructure provider.

How we use data

To run the app: accounts, posts, chat, matching, notifications.
To keep the community safer: email verification, report tools, moderation queue for sensitive categories (medicine/blood), spam filters.
To improve the product: aggregate analytics and error logs.

Contact / WhatsApp number

Your WhatsApp number is stored on your profile so others can contact you about a post. It is not shown in public lists. Another signed-in user only sees it after they explicitly tap “Show WhatsApp number” on a post, and client-side rate limits apply. Prefer meeting in public places and using in-app chat first.

Data retention & deletion timeline

While your account is active: posts, messages, profile and related data stay so the app can work.
When you delete your account (in-app: Profile → Delete my account, or via delete-account page):
- Your profile and Firebase Auth account are deleted.
- Your posts and photos in those posts are deleted.
- Messages you sent are deleted.
- Notification tokens for you are removed.
- Reviews you left are deleted or anonymised (name replaced with “Deleted user”).
Target timeline: deletion from our live databases is started immediately when you confirm account deletion. Backups and logs may take up to 30 days to fully expire. Some anonymised analytics may remain without identifying you.

Children

Saanjha is intended for users 18+. Do not use the app if you are under 18.

Security

Data is transmitted over HTTPS. Access to the database is controlled by Firebase security rules. No system is perfect — please do not post highly sensitive personal documents.

Changes

We may update this policy. The “Last updated” date at the top will change. Continued use means you accept the updated policy.